Privacy & Security

Lv88 Privacy Policy — Our Commitment to Protecting Your Information

Your personal data is our most important asset. Find out clearly how lv88 collects your information, where it is stored, and how it is kept secure.

Last Updated: January 1, 2026
256-bit SSL Encryption
0% Sale of Data to Third Parties
24/7 Security Monitoring
GDPR Applicable Policy

This Privacy Policy applies to all members and visitors of the lv88 platform. By using the platform, you are deemed to have agreed to this policy.

Section 01

Introduction & Scope

Lv88 (referred to hereinafter as "we", "us", or "the platform") takes your personal privacy seriously. This Privacy Policy clearly explains what information we collect, how we use it, and what rights you have.

This policy applies to lv88's website, mobile application, and all associated services. It takes effect as soon as you register, log in, place a bet, or interact with our platform in any way.

Our Commitment: lv88 never sells your personal information to third parties. Your data is used solely to provide you with a better experience.

We follow international data protection standards (GDPR and equivalent international frameworks). Any changes will be updated on this page, and members will be notified by email for significant updates.

Section 02

What Information We Collect

Lv88 collects your information in several ways — directly from you, automatically, and through third parties. See below for details.

Directly Collected Data:

Data Type Example Reason for Collection
Identity Information Full name, date of birth, national ID number KYC Verification & Age Confirmation
Contact Information Email address, mobile number, current address Account Management & Support
Financial Information BKash/Nagad/Rocket number, bank account Deposit & Withdrawal Processing
Identity Documents NID copy, passport, driving licence Mandatory KYC Regulatory Requirements

Automatically Collected Information:

  • IP address and device information (operating system, browser version)
  • Login time, session duration, and features used
  • Betting history and win/loss records
  • Cookies & Local Storage Data
  • Referral source (how you arrived at the site)

We never store your password in plain text — it is always protected with one-way encryption (bcrypt hash).

Section 03

How Your Information Is Used

Lv88 uses collected data solely for specific, legitimate purposes. We never use your information beyond what is necessary.

  • Account Management: Registration, login, password reset, and account security verification.
  • Transaction Processing: Processing deposits, handling withdrawals, and maintaining transaction history.
  • KYC & Compliance: Age verification, identity confirmation, and fulfillment of AML regulatory obligations.
  • Customer Support: To resolve your complaints or issues quickly.
  • Personalized Experience: Showing bonuses and offers tailored to your preferences.
  • Security Monitoring: Detection of fraud, multiple accounts, and suspicious activity.
  • Contact: Important updates, transaction confirmations, and promotional messages (with the option to opt out).

Marketing Communications: If you no longer wish to receive promotional emails or SMS, you can opt out at any time from your account settings. However, transaction and security-related messages cannot be disabled.

Section 04

Data Sharing Policy — What We Share and With Whom

Lv88 never sells or rents your personal information to third parties. However, limited data sharing may occur in specific circumstances.

Circumstances under which data may be shared:

  • Payment Providers: Payment gateways such as bKash, Nagad, and Rocket are provided with the necessary information to process transactions — nothing more.
  • Legal Obligations: Information may be disclosed in response to court orders, regulatory requests, or lawful demands from law enforcement agencies.
  • Fraud Prevention: Relevant information may be shared with international authorities in connection with cybercrime or money laundering investigations.
  • Technology Service Providers: Hosting, cloud storage, and analytics service providers operate under strict confidentiality agreements.

In all of the above cases, only the minimum necessary information is shared. No third party is permitted to use your data for their own purposes.

Section 05

Cookies & Tracking Technologies

The lv88 website uses cookies and similar tracking technologies to enhance your browsing experience and maintain platform security.

Cookie Types:

  • Essential Cookies: Maintaining login sessions and security verification. Disabling these cookies will prevent the site from functioning properly.
  • Functional Cookies: Remembering your language preference, theme settings, and other customizations.
  • Analytics Cookies: To understand which parts of the site are used most and to improve our services.
  • Security Cookies: Detection of suspicious activity and prevention of multiple accounts being opened from the same IP address.

You can manage or delete cookies through your browser settings. However, disabling essential cookies may cause issues logging into your account.

Section 06

Technical Measures for Data Protection

Lv88 employs industry-leading technology to protect your data. Our security infrastructure operates around the clock.

  • SSL/TLS Encryption: All data transfers between your browser and our servers are secured with 256-bit SSL encryption.
  • Data Encryption: Sensitive data (payment details, KYC documents) is stored in the database using AES-256 encryption.
  • Two-Factor Authentication (2FA): Enable 2FA on your account for an added layer of security.
  • Firewall & DDoS Protection: Our server infrastructure is protected by enterprise-grade firewalls.
  • Regular Security Audits: Third-party security experts conduct regular penetration tests.
  • Access Controls: Only authorized personnel have access to the minimum data necessary for their role.

In the Event of a Data Breach: In the event of a data breach, we will notify affected members by email within 72 hours and advise them on the necessary steps to take.

Section 07

Data Retention Period

Lv88 does not retain any information longer than necessary. Retention periods depend on the type of data and applicable legal requirements.

Data Type Retention Period
Active Account Data For the duration of the active account
Transaction Records Up to 5 years after the last transaction
KYC Documents 5 years after account closure
Customer Support Conversations 2 Years
Log Files & Session Data 90 Days
Marketing Preferences Deleted immediately upon opt-out

Where legal obligations require it, data may be retained beyond the periods stated above — but only to the minimum extent necessary for compliance.

Section 08

Your Privacy Rights

Every lv88 member has certain fundamental rights over their personal data. We fully uphold these rights.

Section 09

Children's Privacy Protection

Lv88 is strictly prohibited for anyone under 18. We never knowingly collect or store data from minors.

  • Age verification is mandatory at the time of registration.
  • Age is verified as part of the KYC process.
  • If a minor is detected, the account is immediately closed and all associated data is deleted.
  • If parents have concerns, they can reach us at support@lv88-baji.com.

If you become aware that a minor is using our platform, please contact our support team immediately. We will act promptly.

Section 10

Policy Updates & Contact

Lv88 reserves the right to update this Privacy Policy at any time. When changes are made, the "Last Updated" date at the top of the page will be revised accordingly.

  • For minor changes, only the page will be updated.
  • For significant changes, you will be notified in advance at your registered email address.
  • Continued use of the platform after any changes constitutes acceptance of the updated policy.

Privacy Contact: If you have any questions, requests, or complaints, please email our Data Protection Team at: support@lv88-baji.com — We will respond within 48 hours.

Your Data Rights at a Glance

Lv88 upholds all your data rights in accordance with GDPR-compliant policies

Right of Access

You can request to know what information lv88 holds about you. We will provide it within 30 days of your request.

Right to Rectification

If any of your information is incorrect or incomplete, you can request a correction. You can also update it directly from your account settings.

Right to Erasure

In certain circumstances, you may request the deletion of your data. Requests will be fulfilled unless we are required to retain the data by law.

Right to Restrict Processing

In certain cases, you can request that the processing of your data be temporarily restricted.

Right to Data Portability

You may request an export of your data in a standard format (CSV/JSON).

Right to Object

You can object to marketing communications or profiling at any time.

To exercise your rights, email us at: support@lv88-baji.com

What Makes lv88's Privacy Policy Different

Our data protection measures — so you can play with complete peace of mind

End-to-End
Fully Encrypted Connections

Every data exchange between your device and our servers is protected by 256-bit SSL encryption. No one can intercept your information in transit.

Zero Data Sales
Data Is Not Sold

Lv88 never sells your personal information to advertisers or data brokers. Your data is used solely to serve you.

Transparency
Transparent KYC Process

Our KYC process is fully transparent. You will be informed at every step — why the information is needed and how long it will be retained.

24/7 Protection
24/7 Security Monitoring

Our cybersecurity team monitors servers around the clock. Any unusual activity is blocked immediately.

Bangladesh-Friendly
Local Payment Security

Transactions via bKash, Nagad, and Rocket include an additional layer of security. Mobile banking information is stored with the highest level of protection.

Regular Audits
Independent Security Audits

Third-party security experts audit our systems every quarter. Any vulnerabilities identified are addressed immediately.

Safe & Trusted

Play with confidence — we've got you covered

Your data is completely secure at lv88. Register now and join Bangladesh's most trusted betting platform.

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